Join us in Seattle for our 18th. Annual Meeting

NCOFCU 2018 Annual Meeting & Conference

September 19-22, 2018 Seattle, WA


“Great things happen when credit unions serving firefighters and first responders come together. Our Face-to-face interaction is the platform where collaboration begins, relationships
are forged, and ideas are generated.”

The key aspects of this meeting will focus on the collaborative discussions among the attendees from the credit union community. Participants will have the opportunity to sit in on breakout sessions covering a variety of subjects of key interest to credit unions.You'll walk away with:
  • Tools and techniques from credit union leaders
  • Fresh and innovative business strategies – from growing your products to being ready for the next wave of change
  • What you really need to know about the firefighter credit union environment
  • New connections from open forums, networking receptions and special events.

Registration Fees

 Attendee With Guest* 
Early Bird 
(till 7/1/18) :
Registration:$1,025 $1,450
Non Member:$1,275 $1,725

Not a Member?


  • Full conference registration includes all conference meals, breaks, speakers, round-table/forums, events and entertainment, excluding golf and tours. Golf & Tour registrations are separate and not included.
  • Guest registration includes: Welcome reception, Exhibitors reception, Evening Reception/Dinner, Breakfast all three days
    * additional guest $375

Conference Scholarships Available   Apply HERE

Book your group rate for NCOFCU Annual Conference

Renaissance Seattle Hotel
515 Madison Street, Seattle, WA, 98104, U
Hotel contact for group reservations or questions is

T 206.694.4944   F 206.624.8125

Discounted hotel room rates are available through  8/1/2018 or until sold out.

Tax exemption: Your credit union tax exemption will be honored at these hotels if paid with the credit union's check or credit card as well as providing the tax exemption letter. Download the NCUA tax exemption form.

Airfare Discounts

Reservations and ticketing are available via or by calling our Delta Meeting Network Reservations at 800-328-1111. When booking online, select “Book Your Flight” and enter meeting code NMS2D in the box provided.


Stay up to date with our new Conference Program App

We have tried to provide you with what you will need, from arrival information, schedules (on a daily basis), maps, exhibitors & speakers bios, NCOFCU news updates and a few extra neat items like the ability to take notes, text other attendees and post photos directly to the app.  Post to your favorite social media networks and more. Enjoy and have fun with it.

Download the mobile phone app here;
Download the Pad or PC app here;

A Line-up of Amazing Speakers (Still under construction)
We are arranging an amazing line up of speakers. National speakers will cover all of the national governmental and economic issues to date. Attending CEO's and guest speakers will discuss what has worked for them and new issues addressing credit unions!


Nile Shrine Country Club, located just minutes outside Seattle, in Mount Lake Terrace, Washington, is a public 18-hole golf course. Nestled amongst Douglas firs, poplars, and maples with gently rolling fairways, Nile Shrine Country Club is challenging to golfers of all skill levels.  $75 Includes Box Lunch

1St Place Team $200  /  2nd Place Team $100
Closest to the pin $100 prize  /  Longest Drive $100 prize  /  Hole in ONE $50,000

City Tour
10:00 a.m. - 1:00 p.m.  $55
The tour will make stops at three main locations: Pioneer Square, the West Seattle Viewpoint, and the Ballard Locks and Fish Ladder.  At Pioneer square you will become acquainted with the rich history of the city as you visit the Klondike Gold Rush Museum.  You will also see Waterfall Garden Park the birthplace of UPS, one of the city's oldest firehouses, a glass blowing shop, and more.  At the West Seattle Viewpoint you will have a chance to snap a photo of the skyline of the city.  The Ballard Locks and Fish Ladder is a 100 year old boat elevator with fish viewing windows to display salmon migration.  Other sights on the tour include the International district, Sports Stadiums, Starbucks Headquarters, Shopping District, Space Needle, Museum of Popular Culture, Bill and Melinda Gates Foundation, Fisherman's Terminal, the waterfront, and the Olympic Sculpture Park.  At the end of the tour you will have the option to be dropped off at the Pike Place Market, a great place to grab lunch, or the hotel.  

We will depart the hotel at 10:00 a.m. Our last stop will be "Pikes Market" If you would like to depart the tour for lunch at the market your return trip to the hotel is on your own. Those not eating lunch at the market will be returned to the hotel 1:00 p.m.


NCOFCU Monthly Board Meeting 4:30 p.m - 5:30 p.m

Welcome Reception 6:00 p.m. - 7:30 p.m.

“Welcome to Seattle” “Supported by our Conference Sponsor”
Come meet and greet old friends and make new ones. Open bar with hors d'oeuvres. Start your first evening in Seattle right! Included in attendee, guest and exhibitor registration.


Guest Tour  

10:00 a.m. - 4:00 p.m.  $90 (lunch on your own)
All in one tour. You will be transported to Center City to take your time and stroll through 3 of the most popular sites in Seattle!


Space Needle
Make memories in authentic iconic Seattle Style. Located at the 100’ elevation of Seattle’s landmark Space Needle, the SkyLine Level offers a monumental experience for any celebration. Whether it’s the wedding of your dreams, a milestone birthday, or an epic anniversary– the 360–degree panoramic view adds the perfect backdrop. At the Space Needle, our unmatched views, professional guest–focused service and freshly prepared Northwest cuisine will ensure a unique and unforgettable event. 10-350 guests. For 1,500+ guests — Please inquire about Block Party options.


Chihuly Garden & Glass Museum
AN UNFORGETTABLE EXPERIENCE Chihuly Garden and Glass is a must-see during your visit to Seattle and offers a truly spectacular place to host your event. Visually stunning, this unique setting includes an eight gallery Exhibition surrounded by a richly landscaped Garden and a centerpiece Glasshouse featuring an expansive 100-foot-long sculpture in a color palette of reds, oranges, yellows and ambers. Delight in this exquisite Exhibition which provides a look at the inspiration and influences that inform the career of artist Dale Chihuly.

Museum of Pop Culture (MoPOP)

Explore some of the most significant moments in rock music, science fiction, and popular culture through MoPOP's (formerly EMP Museum) impressive exhibitions and interactive installations.

We will depart the hotel at 9:30 a.m.. Our first tour will be the Space Needle at 10:00 a.m. From that point on you will be on your own to visit the MOPOP, Chihuly and have lunch (on your own). Busses will be returning to the hotel at 4:00 p.m

General Sessions 

Attendee Meet & Greet

Our first session will be the traditional meet and greet the attending credit unions. Each credit union will present a brief description of their credit union any major activities, what has worked for them and what hasn't.  A great opportunity to begin collaboration and have continued discussions throughout the conference so that you  have some takeaways that you may be able to implement at your credit union.

Break with Exhibitors

Tim Harrington
Keynote Speaker

Author, consultant and speaker Tim Harrington has worked with credit unions in 48 states, two territories, Canada and Mexico. His progressive ideas and broad knowledge of credit union issues has made Tim a valuable resource for credit unions nationwide. Tim has spoken to tens of thousands of credit union volunteers and staff and continues to inspire them to improve their credit unions.

Since 1996, Tim has been President of T.E.A.M. Resources, a firm providing consulting, strategic planning, and training to credit unions from coast-to coast. TEAM Resources’ clients range from a few million in assets to the billions in assets.

Welcome Video

Schedule (Click to Enlarge)

Mollie Bell
Chief Engagement Officer CUNA

Mollie Bell is chief engagement officer for the Credit Union National Association (CUNA). She works closely with CUNA's leadership team and marketplace leaders to implement lasting, positive change within CUNA as defined by CUNA's vision and strategic plan. Bell's work includes developing collaborative, cross-functional teams to assess current capability gaps to ensure CUNA's strategic initiatives are implemented and success measures are realized.

Bell has extensive experience in organizational strategic planning and implementation including over 8 years focused on the credit union movement.

Prior to joining CUNA, Bell served as Filene Research Institute's chief engagement officer. Bell and her team were responsible for collaborating with and developing new benefactors, maturing Filene's membership processes, and managing Filene's brand and events. Bell previous served as an executive with CUNA Mutual Group and held consulting positions with Accenture, a global management consulting and technology services organization. Her diverse background also includes positions in law, teaching and sales.

Bell earned her law degree from the University of Texas School of Law and her bachelor of business administration degree from Lamar University.

Networking Lunch Exhibitors Open

CEO Breakout
Executives will discuss hot topics and what and how worked for them and why they made those decisions.

Directors Breakout

Tim Harrington will discuss the latest trends and requirements for directors.

Break With Exhibitors

Randy C. Thompson Ph.D

Introduction to Credit Risk Management and Credit Migration (CECL)

Credit Risk Management

Managing and maintaining a portfolio of performing loans is a basic challenge for all credit unions.  Marketing and underwriting loans is a major function in all credit unions.  However, getting loans on the books is only 50% of the job.  The other 50% is managing loans over their life in the portfolio.  Credit Migration is a powerful tool that credit union leaders are using for this purpose. 

This presentation will provide a clear understanding of what credit migration is, how it works and how it is applied by credit unions to minimize losses, enhance yields, and prepare for CECL implementation.

Randy C. Thompson, Ph.D. is the CEO and founder of TCT Risk Solutions LLC a CUSO.  He has consulted with Credit Unions, for the past 32 years.  He holds advanced degrees (Ph.D. and MS) in Finance, Statistics, Economics and Public Health and taught graduate courses in finance and statistics at several Universities in the western United States.  He has been a frequent speaker at League and Association meetings across the United States and has authored papers and articles for Credit Union trade journals and for the New Jersey Credit Union League, California/Nevada Credit Union League, CU Times and CU Business trade magazines.  He is the creator of TCT Suite of products including risk based pricing, deposit pricing, Credit Migration with ALLL, and the CostPro Earnings at Risk ALM Simulation Model.

Dr. Thompson has delivered training on loan and deposit pricing, credit migration and ALLL to federal and state examiners in six western states.

He was awarded the Kim Bannon Eternal Flame Award for service to credit unions in 2013.  He is the father of 12 children and grandfather to 25 grandchildren.  He is a private pilot and an avid gardener.

Break With Exhibitors

Breakout Sessions

Mollie Bell: Strategies for Transformation

“Sometimes we’re not sure if credit unions can keep up,” she said with a tone of hopefulness. Bell was discussing the rapid changes happening in the credit union landscape – from regulations to fintech to focusing on a proper strategy.

Bell believes that, unlike a handful of years ago, that credit unions are in a much better place. “The problem now for credit unions is that we’re doing well right now – and we’re also breeding complacency,” she said.
Bell advised that these good times are the right time to take some bold steps to drive even bigger and better change for members.

Sarah Dale Harmon:  The Auto Lending Paradigm Shift

We live online. With the power of the Internet at our fingertips, we do things differently than we did 10 years ago, including how we search for and finance our next vehicle. Find out exactly how dealers and fin-tech companies are stealing your auto loans and what you need to know to fight back and win. 

Sarah Dale Harmon began her career in the credit union industry as the Mississippi Credit Union Association’s “Young and Free” spokesperson, representing credit unions throughout the state of Mississippi to Gen Y. She continued championing credit unions through marketing and in 2013, she was named a “Credit Union Rock Star” by Credit Union Magazine. She was also named NAFCU’s 2014 Professional of the Year and founded the CUNA Diamond Award-winning event “CU At The Zoo.”

Sarah Dale is a Certified Credit Union Development Educator (CUDE), Certified Credit Union Financial Counselor (CCUFC) and Certified Credit Union Marketing Expert (CCUME). She has been invited to speak at marketing conferences, chapter meetings, and member education workshops across the country.

3. How to implement CECL  Randy Thompson Ph.D.
Ready or not, here it comes.  CECL is right around the corner.  How can credit union leaders prepare for CECL and minimize its impact on the credit union’s financial position.  Static pool and credit migration methods are identified in FASB for CECL implementation.
This presentation will discuss what credit unions are expected to do and then examine the challenges and advantages of the indicated methodologies.  Participants will receive detailed guidance on the most efficient and cost-effective ways to fully comply with CECL directive.

Annual Meeting
NCOFCU, where we are today and looking into the future. As we come together in Seattle, let's unite and do what credit union people do best, work together. Now more than ever before, unity is the foundation of success not only in business strategies but also in building lasting relationships that will enable us to forge ahead.


Curt Long
Chief Economist and Vice President of Research NAFCU

Curt Long was named chief economist and vice president of research in July 2017 after having been director of research and chief economist since August 2014. In this role, he serves as the association's chief economic analyst, conducting economic and financial policy research and providing ongoing economic analysis for NAFCU's staff and its member credit unions. Long also helps produce a number of NAFCU's publications – including the quarterly CU Performance Benchmark Report and the monthly Economic & CU Monitor – and its numerous economic forecasts and surveys. In addition, he presents on economic topics at NAFCU events and conferences. 

Long holds a Master's degree in Economics from Texas A&M University and a Bachelor's degree in Accounting from Texas Christian University.

Prior to joining NAFCU, Long practiced his financial skills for a real estate development company in Irving, Texas.

Break with Exhibitors

Sundeep Kapur

In the Line of Fire - Aligning Firefighters, Firefighter Credit Unions, & Communities

On October 9th, 2017 I woke up to an alarm, smoke, and fire down the hallway of my hotel. I was lucky to collect most of my belongings and make it out safely. I wasn’t alone, I was one of many affected by the wine country fires in California. As I left the Fountain Grove Inn, the firefighters were actually going in.

The focus of his presentation will be on relevant insight so we can convince our first responders to do more with us, on how we can align even more in our community, and what makes a financial institution perfect for any consumer.

Panel Discussions

Panels of executives and volunteers will discuss what and how worked for them and why they made those decisions.

Guest and Attendee Tour

Explore the History and Future of Aviation at the Museum of Flight
Experience an out-of-this-world day at the largest air and space museum on the West Coast. The 12-acre, visually-stunning Museum of Flight campus makes the wonder of flight accessible through an outstanding collection of more than 150 historically significant air and spacecraft, interactive exhibits, virtual reality simulators, and hands-on activities.

Upon arrival, a docent-led tour will guide guests through several of the key exhibits, including the Great and Side Galleries, the space exhibit, and the outdoor Aviation Pavilion: a collection of large planes including the Concorde, first 747, and first jet-powered Air Force One.

Depart hotel at !2:00 return by 4:00 p.m.
Ticketed $50    (lunch on your own at museum)

Friday Dinner

The Seattle Aquarium offers a magical dinner venue. Located on Pier 59 at the edge of Puget Sound's Elliott Bay, the Aquarium offers some of the most extraordinary spaces in Seattle. Our dinner will be in the Ackerley Foundation Puget Sound Hall with the luminous Window on Washington Waters, complete with hundreds of fish, our personal interactive party decorations!

6:30 - 9:30 p.m. Included with attendee, guest & exhibitor registrations


Closing Discussions

Executives and volunteers will discuss their take-aways and what they would like to see further discussed throughout the year and at next year's conference in Clearwater Beach, FL

Bill Stainton is a multiple Emmy Award-winning TV producer, writer, and performer; an author; a business humorist; and an internationally-recognized Beatles expert. He blends the business smarts he learned from twenty years in corporate management with the show biz sparks he garnered from working with people like Jerry Seinfeld, Ellen DeGeneres, and Bill Nye the Science guy to create entertaining and enlightening presentations enjoyed by audiences around the world!

As the executive producer of Seattle’s legendary comedy TV show Almost Live!, Bill led a talented and highly creative team to unparalleled success: a #1 rating for ten straight years, and over 100 Emmy Awards (29 of which went to Bill). At the same time, he also owned his own corporate training company, authoring nine training programs in subjects ranging from Office Politics to Customer Service to Team Motivation. He’s been quoted in The Wall Street Journal and Forbes, and is a regular columnist for Seattle Business magazine.

From Maine to Malaysia, Bill is committed to helping his audiences achieve their highest potential— while maintaining a sense of fun along the way!

Conference  close out, prizes and looking forward to 2019

Remember to bring your name badge with you to all events. If tickets are issued, they will be collected by staff as you enter the event or function. If you forget, and some do, please see one of the event staff for assistance.

*Scheduling may change. Check for posted updates or with any NCOFCU board member.

Grant Sheehan CEO

Means Requires a Registration/Ticket

Cancellations and Substitutions


If you’re unable to attend, you’re welcome to send a substitute. Or, if you cancel 45 days before the event in writing, you may get a full refund. After that date, there is no refund, but you may use 75% of your registration fee at any future NCOFCU Convention. Registrants who do not cancel and do not attend are liable for the full conference fee.

NCOFCU reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed. In order to be considered for refund, you must cancel your registration due to the change.